Tickets will be reserved only upon clearance of cheques. Tickets will be reserved on a first come, first served basis. You will receive an acknowledgement of your booking either by email or by post as soon as your cheque has cleared.
 
Passengers will be held entirely responsible for arriving at pick-up points and any departure points arranged on each trip in good time. Coaches will not wait for late-comers at any time in order to ensure the smooth running of the trip. Any passenger who chooses not to travel or is unable to travel after having booked seats with us should notify us prior to the day of travel. This is to avoid any unnecessary delays at your specified pick-up point.
 
Fizz Coach Trips advises all passengers to arrive at pick-up points at least 10 minutes prior to set times.
 
Child rates (if applicable) are for children between the ages of three to 15 years and, for safety reasons, there must be at least one adult for every three children. All children must be appropriately supervised by an adult at all times.  Children under three years will not be allocated seats unless requested and the child rate must then be paid.
 
Fizz Coach Trips will not offer refunds for cancellation by the passenger unless their places can be sold prior to the trip.
 
Fizz Coach Trips will accept no responsibility for changes to facilities at venues as these are beyond our control.
 
Fizz Coach Trips reserves the right to cancel any trip in the event of insufficient bookings. In the unlikely event of a cancellation of a trip due to insufficient bookings a full refund will be paid, or you will be offered a transfer to another trip, if preferred.
 
Fizz Coach Trips will not be held responsible for the late arrival or failure to arrive at destinations owing to traffic hold-ups, adverse weather conditions, breakdowns or similar. In the event of any incident outside our control causing the integrity of the whole trip to fail, Fizz Coach Trips will reimburse passengers affected in full.
 
Fizz Coach Trips will endeavour to ensure all pick-up and departure times published are as accurate as possible although occasional variations may occur.
 
No pets will be permitted, except guide dogs by arrangement.
 
All tours are subject to the relevant terms and conditions of the coach company utilised on the trip.
 
Fizz Coach Trips reserves the right to refuse to accept passengers (either outward bound, interim, or return journeys) under the influence of alcohol or displaying disruptive and/or aggressive behaviour, or for any other reason that would adversely affect the enjoyment or safety of other passengers. Smoking or drinking alcohol is not permitted on coaches.
 
Fizz Coach Trips operates a Zero Tolerance Policy in regard of abusive or violent behaviour to passengers, representatives or drivers.
 

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